RETURN fOR NaturE
RETURN OF TRANSPORT SUITCASE
RETURN Transport SUITCASE
Return deliveries can only be accepted with an RMA number.
- Please fill out the form completely and click on the "SUBMIT" button
- You will immediately receive an RMA number by email
- An employee of RAYLASE will check and validate the RMA request by a second email to initiate further measures. Please do not send back goods before receiving the validation. For shipments from abroad, a proforma invoice with the specified information is required.
- Validation received, please add RMA number on a readable position on the package.
- Send goods to our known address at: RAYLASE GmbH, Argelsrieder Feld 2+4, 82234 Wessling, Germany
- The goods will be checked by RAYLASE on arrival and the credit note for the returned suitcase & foam will be posted to your account.
If you have any questions, please do not hesitate to contact our support team Monday to Friday from 9:00 - 17:00. Tel.: +49 8153 9999 699. Please have the serial number of the product ready when you call our hotline. Thank you for your assistance!
** Shipping costs and any fees for return transport are borne by sender